Privacy Policy
Last updated: January 2024
Introduction
Learn Polarbear AI Hub ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Iceberg-powered learning platform.
Information We Collect
Personal Information
- Email address for account creation and communication
- Name and profile information you provide
- Educational content and materials you upload
- Learning progress and performance data
Usage Information
- How you interact with our platform
- Device information and browser type
- IP address and location data
- Cookies and similar tracking technologies
How We Use Your Information
- Provide and improve our AI tutoring services
- Personalize your learning experience
- Process essay marking and feedback
- Communicate with you about your account and updates
- Analyze usage patterns to enhance our platform
- Ensure platform security and prevent fraud
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your explicit consent
- To comply with legal obligations
- To protect our rights and prevent fraud
- With service providers who assist in platform operations
- In connection with a business transfer or merger
Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Your Rights
You have the right to:
- Access and review your personal information
- Request correction of inaccurate data
- Request deletion of your account and data
- Opt-out of marketing communications
- Export your data in a portable format
Children's Privacy
Our platform is designed for students and educators. We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected information from a child under 13, please contact us immediately.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: haobo@hztutoring.com
